Archive:May 22, 2023

Does your Marketplace need to be “INFORM-ed” by June 27th?

Does your Marketplace need to be “INFORM-ed” by June 27th?

The New INFORM Consumers Act Could Significantly Impact Online Marketplace Operations

By:  John ReVeal, Judie Rinearson and Katie Staba

The Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act (the “INFORM Consumers Act” or “Act”) ( ) which passed on December 29, 2022 will come into effect on June 27, 2023.  Originally intended to address increasing consumer complaints about online marketplace purchases of counterfeit or defective products from third party sellers, the Act requires both collection, verification and, in certain cases, disclosure of third party seller information to combat this perceived marketplace unaccountability.

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